Question 1

How does Dijin protect my privacy?

Accepted Answer

Dijin uses on-device speech recognition. Your audio is processed locally on your device. Text transcripts sync to your account when you sign in.

Question 2

What languages are supported?

Accepted Answer

Dijin supports 99 languages for transcription and translation, all processed on your device.

Question 3

How accurate is the transcription?

Accepted Answer

Accuracy depends on audio quality, speaker clarity, background noise, and language context. For best results, use a clear microphone signal and reduce environmental noise.

Question 4

Can I use Dijin offline?

Accepted Answer

Yes! On-device transcription and translation work offline. Cloud sync requires an internet connection, but all speech recognition and translation run locally on your device.

Question 5

How do I cancel my subscription?

Accepted Answer

Subscriptions are managed through the Apple App Store. Go to Settings → [Your Name] → Subscriptions on your device, select Dijin, and choose "Cancel Subscription".

Question 6

Can I export my transcripts?

Accepted Answer

You can export transcripts in multiple formats, including PDF, DOCX, TXT, JSON, Markdown, and SRT.

Question 7

How do I delete my account and data?

Accepted Answer

You can delete your account from Settings → Account → Delete Account in the app, or from the web dashboard. This will permanently remove all your data within 30 days.

support.title

support.quickActions.emailSupport

support.quickActions.contactForm

support.quickActions.releaseNotes

support.faq.title

support.troubleshooting.title

support.troubleshooting.notStarting.title

support.troubleshooting.poorAccuracy.title

support.troubleshooting.syncNotWorking.title

support.troubleshooting.crashing.title

support.systemRequirements.title

support.systemRequirements.macOS.title

support.systemRequirements.iOS.title

support.contact.title